Terms & Conditions

Agreement Between User and EasyBoat

EasyBoat, accessible via www.easyboat.app and the EasyBoat mobile application (collectively, the "Platform"), is operated by EasyBoat LLC. ("EasyBoat"). The Platform is offered to you conditioned upon your acceptance of these terms, conditions, and notices (the "Terms"). Your use of the Platform constitutes your agreement to all such Terms. Please read these Terms carefully and retain a copy for your records.

Platform Description

EasyBoat is an e-commerce marketplace for marine services, allowing boat owners to connect with curated marine service providers. EasyBoat facilitates transactions between boat owners and service providers, charging a service fee per transaction through the platform's website and mobile application. There are no subscription/membership fees, EasyBoat is structured as a transaction based model so you only pay for the services that are requested.

Privacy Policy

Your use of the platform is subject to EasyBoat’s Privacy Policy. Please review our Privacy Policy to understand our data collection, usage, and protection practices.

Electronic Communications

By accessing or using the platform, or by communicating with EasyBoat via email or other electronic means, you hereby consent to receive electronic communications from EasyBoat. You acknowledge and agree that all agreements, notices, disclosures, and other communications that we provide to you electronically shall satisfy any and all legal requirements that such communications be in writing.

Your Account

If you create an account on EasyBoat, you are responsible for maintaining the confidentiality of your account credentials. You may not transfer your account to another person. EasyBoat reserves the right to refuse service, terminate accounts, or modify content at its sole discretion.

Service Transactions and Payments

  • Users submit service requests, and providers respond with quotes.
  • The selected provider’s fee is held one day before the service.
  • Service providers must verify the boat's location with the boat owner before starting the service.
  • The provider must verify service completion via an OTP verification process.
  • The user has 24 hours to confirm the service completion before funds are released.
  • EasyBoat collects a 10 % transaction fee per completed service.
  • Stripe processes payments, deducting a 3% fee from the provider’s earnings.
  • Sales tax is applied as required by law.

Cancellation and Refund Policy

  • Users may cancel a service request within 10 minutes of pacing the order for no penalty.
  • If the user cancels after 10 minutes of placing the order, but before one week of the scheduled service, they qualify for a 80% refund.
    • 10% to the service provider.
    • 10% to EasyBoat.
  • If the user cancels within one week of the scheduled service, but prior to 48 hours before the service, they qualify for a 50 % refund.
    • 30% to the service provider.
    • 20% to EasyBoat.
  • If the user cancels within 48 hours of the scheduled service, the user does not qualify for a refund.
    • 80% to the service provider.
    • 20% to EasyBoat.
  • Disputes over completed services must be reported within 24 hours of completion.

Third-Party Links and Services

The Platform may contain links to third-party websites and services. EasyBoat does not control these external sites and is not responsible for their content or privacy practices.

Prohibited Uses

You agree not to:

  • Use the Platform for any illegal purpose.
  • Violate any applicable laws or regulations.
  • Interfere with or disrupt the platform.
  • Impersonate another person or misrepresent your identity.
  • Attempt to access unauthorized areas of the platform.

Intellectual Property

All content on the Platform, including logos, text, graphics, and software, is owned by EasyBoat or its licensors and is protected by copyright and trademark laws. You may not modify, distribute, reproduce, or sell any content without explicit written permission.

Indemnification

You agree to indemnify and hold harmless EasyBoat, its affiliates, officers, employees, and partners from any claims, losses, damages, or expenses arising from your use of the Platform, violation of these Terms, or infringement of any rights.

Arbitration and Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration under the rules of the American Arbitration Association. Both parties waive the right to a jury trial or class-action lawsuit.

Limitation of Liability

EasyBoat is provided "as is" without warranties of any kind. EasyBoat is not liable for any indirect, incidental, or consequential damages related to the use of the Platform.

Modifications to Terms

EasyBoat reserves the right to modify these Terms at any time. Updated terms will be posted on the Platform, and continued use of the Platform signifies acceptance of the revised Terms.

By using EasyBoat, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.